Assistant Manager

Posted 22 May 2023
Salary -
Job type Temp
ContactCarrine Chew

Job description

Job Requirements:
  • Experience in public and online communications, service quality or related fields.
  • Good understanding of social media communications and trends.
  • Results-oriented, self-motivated and able to work with minimum supervision.
  • Adaptable and enjoys engaging different stakeholders.
  • Strong project management and interpersonal skills.
Job Descriptions:
You will support the development and implementation of communications and service excellence plans to demonstrate the client's sustainability efforts and enhanced service delivery. 
  • Work with the corporate communications team on initiatives to develop online content such as social media posts and website articles in support of the Energy Story and other energy-related projects.   
  • Manage vendors on weekly content planning and development for social media platforms (e.g. Facebook, Instagram and LinkedIn) and corporate website.
  • Assist with the updating of corporate website content and other communications channels such as internal email communications.
  • Support the customer experience team in promoting a service excellence culture through change management activities and organising training sessions.
  • Assist in contact centre management to handle public enquiries and improvement of service delivery processes.