- Must possess at least ‘A’ level/Diploma qualification
- Good communication and interpersonal skills
- Candidates without tax experience are welcome to apply as training will be provided
- Address taxpayers’ tax queries on the various tax types such as Individual Income Tax, Property tax over the Helpline, Live chat or via Walk-ins.
- Promote and nudge taxpayers in the usage of our e-Services and chatbot.
- Guide taxpayers on the step-by-step e-Filing procedures and provide advices on their filing and payment obligations.