Customer Service Assistant

Posted 14 June 2023
Salary $13.45 per hour
Job type Temp
Discipline Government
ContactIan Tham

Job description

Job Requirements:
  • Must possess at least ‘A’ level/Diploma qualification
  • Good communication and interpersonal skills
  • Candidates without tax experience are welcome to apply as training will be provided
Job Descriptions:
  • Address taxpayers’ tax queries on the various tax types such as Individual Income Tax, Property tax over the Helpline, Live chat or via Walk-ins.
  • Promote and nudge taxpayers in the usage of our e-Services and chatbot.
  • Guide taxpayers on the step-by-step e-Filing procedures and provide advices on their filing and payment obligations.