Executive / Senior Executive (Salaries & Pensions)

About the job

Headcount Needed: 1 pax (Full Time)

Salaries & Benefits:

• Up to $16.00 per hour
• Comprehensive insurance coverage.
• Issued e-Medical Card upon 3 months of service.
• Tele-consult available upon 3 months of service.

Roles & Responsibilities:
1. Document Preparation and Distribution

• Prepare and print Pensioner’s Handbook, forms and letters for distribution to pensioners. Fold and insert the documents into envelopes as required, ensuring all documentation is ready for dispatch by batches.

2. Reception and Form Collection

• Receive completed forms from pensioners, both walk-in and via the post. Provide basic assistance and guidance to pensioners regarding update of contact particulars, ensuring all necessary information is captured.

3. Data Management and Processing

• Collate pensioners’ responses from the returned forms into designated spreadsheets /systems while maintaining accurate records.

4. Follow-up Communications

• Contact pensioners regarding incomplete or unclear form responses. Provide clarification and assistance to pensioners to ensure accurate information collection and timely resolution of queries.

5. Correspondence Management

• Verify accuracy of letters and supporting documentation. Record relevant details in tracking systems and coordinate mailing processes to ensure timely and accurate delivery to pensioners.

Key Requirements:

• Experience in managing external stakeholders (e.g. customers) will be an advantage.
• Able to work in a fast-paced, multi-stakeholder and team setting.
• Good communication and interpersonal skills.
• Meticulous and resourceful.

If you believe you fit the requirements for the role, please submit your application below or drop us an email directly quoting the job title.

Due to an anticipated high volume of applicants, we regret that only shortlisted candidates will be notified. The information provided is for recruitment purposes only.

Know someone who would be a great fit for this role? Refer them to us and get rewarded.

Cornerstone Global Partners is an equal-opportunity employer. Qualified applicants will be considered without regard to race, colour, religion, creed, gender, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.
 

Consultant Name : Go Ai Wei
EA Registration Number: R1440661
Cornerstone Global Partners Pte Ltd (EA License: 19C9859)

Job ID: #7952