- Previous experience as a Service Associate or in a similar customer service role preferred
- Strong communication and interpersonal skills, with the ability to interact with customers in a friendly and professional manner
- Positive attitude and strong work ethic
- Ability to work in a fast-paced and dynamic environment
- Provide prompt and friendly service to customers, taking orders and answering questions as needed.
- Ensure the cleanliness and organization of the dining area, including tables, chairs, and floors.
- Set up and clean tables, and ensure proper table settings and condiment placement.
- Process customer payments and provide accurate change as needed.
- Follow all safety and sanitation procedures, including proper food handling and storage.
- Work as part of a team to ensure the smooth operation of the restaurant, communicating with kitchen and other staff members as needed.
- Continuously learn about our menu items, promotions, and other offerings, and share knowledge with customers.
- Handle customer complaints and inquiries in a professional and friendly manner, escalating to the appropriate team member as needed.
- Perform other duties as assigned by the management.