Temp Billing Officer, ACE

Posted 22 August 2023
Salary $2,700.00 per month
Job type Temp
ContactJacintha Cheong

Job description

Job Requirements:
  • Proficient in Microsoft Excel, Word, PowerPoint, Power BI.
  • Good data analytic skill such as maintaining data, gathering data from primary and secondary sources, identifying, analyzing and interpreting trends from the data.
  • Possess good verbal and written communication skills.
  • Good team player and stakeholder management skills.
  • Proactive in problem solving and adaptable in dealing with different situations.

Job Descriptions:
  • Generate invoice.
  • Verify accuracy of bills and obtain approval before sending out, especially on non-standard items, interest charges, arrears payment, failed Giro deduction.
  • Ensure billings are done on time, to prevent backlogs and incurring bad debts that needs to be written off.
  • Perform routine internal / manual / billing system compliance checks as well as on payment receivables using advanced excel formulas.
  • Perform immediate corrective actions on billing errors through communications to the public.
  • Oversee cases with arrears.
  • Monitor payment and prepare bills for late payment interest and prepare report using data visualisation tools.
  • Keep records of conversations with tenants for fees not collected within the stipulated timeframe.
  • Call to hasten/ clarify on late payments.
  • Prepare invoicing for ad hoc billing scenarios.
  • Offset payment against individual invoices for accurate arrears tracking.
  • Establish arrangements with banks on Giro payment reports, failed deduction etc.
  • Ensure write off process is adhered to.
  • Track arrears till closure according to guidelines established.