Temp Levy Administrative Assistant, WPD

Posted 15 March 2023
Salary $1,800.00 per month
Job type Temp
ContactKelvin Liew

Job description

Job Requirements:
  • Basic Microsoft Office skills e.g. Excel and Word.
  • Possess good customer service and communication (written and spoken) skills. 
  • Be proactive and adaptable in dealing with different situations. 
  • Be meticulous and attentive to details.

Job Descriptions:
The job holder is responsible for processing levy waiver related transactions and assist on escalated customer enquiries. 

Depending on manpower needs, officer may also be re-deployed to help in other administrative tasks as needed.  
  • Process levy waiver related transactions according to approved criteria/guidelines.
  • Triage and resolve escalated customer enquiries on levy waiver and refund issues.
  • Regularly and systematically identify high priority customer enquiries to be addressed and assigning cases to the relevant portfolio officers.
  • Any other duties assigned by supervisors.