Business Development - Relationship Management Specialist

About the job

Headcount Needed: 3 pax

Salary & Benefits:

• RM2,500.00 per month
• Mobile Allowance
• Travelling Allowance
• Language Allowance
• KPI Incentives

Roles & Responsibilities:

1. Client Acquisition & Relationship Building:

• Identify and acquire new offline merchants and partners.
• Build and maintain strong relationships with clients, ensuring their satisfaction and loyalty.
• Conduct in-depth needs analysis to tailor solutions to clients’ requirements. 

2. Sales & Business Development:

• Drive sales from offline merchants.
• Develop strategies to grow offline merchant portfolios, increasing revenue generation and market share.
• Manage the entire sales cycle from prospecting to contract negotiation and closing.
• Collaborate with the marketing team to drive offline campaigns and improve offline awareness. 

3. Product Knowledge & Consultation:

• Provide expert advice to clients regarding products, features, and best practices.
• Stay updated with industry trends, competitor activities, and new entries.
• Act as a consultant to advise clients on optimizing their business opportunities and ensuring they are utilizing the full range of our offerings. 

4. Client Onboarding & Support:

• Oversee the seamless onboarding process for new clients, ensuring smooth implementation of services.
• Provide ongoing support to resolve any issues and ensure continued satisfaction.
• Collaborate with technical and operational teams to ensure that solutions are aligned with client needs.

5. Performance & Reporting:

• Monitor and report on client performance, transaction volumes, and revenue growth.
• Prepare regular reports for senior management on progress against sales targets and business objectives.
• Provide insights to enhance products and improve service delivery.

Key Requirements:

• Diploma/Bachelor Degree in Business Administration, Finance, Marketing, or a related field. 
• Must have own transportation (motorcycle or car) 
• Minimum of 1 years of experience in sales or business development within the payments or fintech industry. 
• Proven track record in acquiring new clients, managing relationships, and achieving sales targets. 
• Strong understanding of payment solutions, merchant services, and payment technologies. 
• Excellent communication, negotiation, and interpersonal skills. 
• Analytical skills to assess market trends and client needs. 
• Self-motivated with a drive to achieve targets and contribute to the growth of the company. 
• Familiarity with regulatory and compliance in relation to financial services. 
• Experience with CRM software and sales management tools. 
• Experience in the credit industry would be advantageous. 

If you believe you fit the requirements for the role, please submit your application below or drop us an email directly quoting the job title.

Due to an anticipated high volume of applicants, we regret that only shortlisted candidates will be notified. The information provided is for recruitment purposes only.

Know someone who would be a great fit for this role? Refer them to us and get rewarded.
 

Jacintha Cheong
EA Registration Number: R1101790
Cornerstone Global Partners Pte Ltd (EA License: 19C9859)

Job ID: #7174