National Anti-Violence Helpline (NAVH) Triage Officer
CGP Personnel
About the job
Headcount Needed: 1 pax (Full Time)
Salary & Benefits:
- Up to $3,160.00 per month
- Comprehensive insurance coverage
- Issued e-Medical Card upon 3 months of service
- Tele-consult available upon 3 months of service
Roles & Responsibilities:
- Engage caller to understand severity of situation
- Gather and verify information with other sources (e.g. schools, family members, relatives, government databases)
- Conduct risk and safety assessment for cases
- Determine response time and right-siting of cases
- Engage agencies to ensure warm transfer of cases
- Engage key family members to work with an agency
Key Requirements:
- Good degree in any discipline
- Good written and communication skills
Generic Competencies
- Able to work calmly in highly stressful situations and environment
- Good engagement, assessment, problem solving and multi-tasking skills
- Good analytical and critical thinking abilities
- Strong planning and administration skills
- Be willing to work shift hours, where required, as the department is a 24/7 helpline
If you believe you fit the requirements for the role, please submit your application below or drop us an email directly quoting the job title.
Due to an anticipated high volume of applicants, we regret that only shortlisted candidates will be notified. The information provided is for recruitment purposes only.
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Cornerstone Global Partners (EA Licence Number: 19C9859) is an affirmative equal-opportunity employer and recruitment firm. We evaluate qualified applicants without regard to race, colour, religion, creed, gender, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class
Consultant Name : Sharica Tan
EA Registration Number: R23113276
Cornerstone Global Partners Pte Ltd (EA License: 19C9859)
EA Registration Number: R23113276
Cornerstone Global Partners Pte Ltd (EA License: 19C9859)
JO ID: #7596
contact@cornerstoneglobalpartners.com 
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