IT Operations Manager
CGP Personnel
About the job
Headcount Needed: 1 Pax (Full Time)
Salaries and Benefits:
- Up to $5,000.00 per month
- Comprehensive insurance coverage
- Issued e-Medical Card upon 3 months of service
- Tele-consult available upon 3 months of service
Roles & Responsibilities:
- Work closely with various airport stakeholders, both internal and external, to support incident troubleshooting and resolution under guidance from senior engineers.
- Assist internal technical teams and vendors in gathering technical requirements, preparing documentation, and helping to propose technical solutions and performance metrics.
- Support proper project and change management activities to ensure delivered solutions meet technical, functional, performance, and business expectations.
- Assist in the day-to-day operations, monitoring, maintenance, compliance, and enhancement of Airport IT systems across terminals, including participation in 24/7 standby or support rotations when required.
- Perform basic reviews and contribute to improvements of business and IT processes as part of continuous improvement initiatives.
- Support evaluation of new technologies including automation tools, AI-assisted operations, cloud platforms, endpoint security, IoT devices, and digital passenger systems.
- Maintain accurate project documentation, SOPs, inventory records, and operational checklists.
Key Requirements:
- A Diploma or an accredited Bachelor’s degree in Information Systems / Technology, Computer Science, Systems Engineering, or related discipline.
- Certifications in IT Service Management (ITSM) or foundational Project Management (e.g., ITIL Foundation, CAPM) will be an advantage.
- Basic understanding of Networking, System Administration, Cloud Technologies, or Cyber Security will be beneficial.
- Minimum 3 years of work experience in related technical domains, system support, or technology operations (internships included).
- Strong analytical, documentation, and project coordination skills.
- Good communication skills — verbal, written, and presentation — to effectively support interactions with internal teams and external partners.
- Proactive, responsible, and eager to learn; able to identify and escalate issues promptly.
- Self-motivated and adaptable to a dynamic 24/7 operational environment.
If you believe you fit the requirements for the role, please submit your application below or drop us an email directly quoting the job title.
Due to an anticipated high volume of applicants, we regret that only shortlisted candidates will be notified. The information provided is for recruitment purposes only.
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Cornerstone Global Partners is an equal-opportunity employer. Qualified applicants will be considered without regard to race, colour, religion, creed, gender, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.
Consultant Name : Go Ai Wei
EA Registration Number: R1440661
Cornerstone Global Partners Pte Ltd (EA License: 19C9859)
EA Registration Number: R1440661
Cornerstone Global Partners Pte Ltd (EA License: 19C9859)
Job ID: #8677
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