Management Support Officer (PCD)
CGP Personnel
About the job
Headcount Needed: 1 pax (Full Time)
Salary & Benefits:
- $2,760.00 per month
- Comprehensive insurance coverage
- Issued e-Medical Card upon 3 months of service
- Tele-consult available upon 3 months of service
Roles & Responsibilities:
1. Programme Oversight
- Liaise with relevant divisions to retrieve, compile, and verify data to ensure SSAs’ compliance with requirements and internal processes for the management of Integrated Service Providers (ISPs) and Family Guidance Orders (FGOs).
- Track and report on SSAs’ key performance indicators, including at the programme level.
- Monitor case management timelines and ensure documentation is completed accurately and on time.
- Assist in reviewing SSAs’ Business Continuity Plans and support the oversight of FGO escort service operations.
- Send reports and reminders to SSAs and follow up on reporting and administrative requirements in a timely manner.
2. System Administration
- Assist in maintaining system access and user roles, including supporting periodic reviews of access rights.
- Assist with coordination and administrative tasks related to the rollout and implementation of the Case Central system.
3. Operational and Administrative Support
- Provide operational and administrative support, including IO screening, processing of Approved Welfare Officer appointments and coordinating surveys such as the Quality of Life Survey and KPI Satisfaction Survey.
- Assist in setting up Standard Operating Procedures for relevant processes.
4. Any Other Matters
- Support the upcoming office relocation, including coordination, administrative support, and digitalisation of materials for the team
- Assist with any other tasks as required.
Key Requirements:
- Proficient in the use of Microsoft Office applications (i.e. Word PowerPoint, Excel, Outlook)
- Good interpersonal and communication skills
- Good analytical and problem-solving skills
- Good organisational skills
- Strong sense of partnership and able to work well in a team
- Responsive and prompt in addressing various needs of clients and partners in supporting various projects
- Is resourceful and able to multi-task
If you believe you fit the requirements for the role, please submit your application below or drop us an email directly quoting the job title.
Due to an anticipated high volume of applicants, we regret that only shortlisted candidates will be notified. The information provided is for recruitment purposes only.
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Cornerstone Global Partners (EA Licence Number: 19C9859) is an affirmative equal-opportunity employer and recruitment firm. We evaluate qualified applicants without regard to race, colour, religion, creed, gender, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class
Consultant Name : Sharica Tan
EA Registration Number: R23113276
Cornerstone Global Partners Pte Ltd (EA License: 19C9859)
EA Registration Number: R23113276
Cornerstone Global Partners Pte Ltd (EA License: 19C9859)
Job ID: #9963
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