Programmes and Admin Officer (SYC)

About the job

Company Background:
Our Client is responsible for fostering a caring, cohesive, and vibrant society through the development of culture, community, and youth initiatives. Committed to strengthening social cohesion and national identity, our Client oversees policies and programmes that support the arts, heritage, sports, volunteerism, philanthropy, and youth development. Working closely with community partners, government agencies, and stakeholders, our Client strives to empower individuals, strengthen communities, and enrich the lives of Singaporeans.

Salaries & Benefits:

• Up to $2,760.00 per month
• Comprehensive insurance coverage
• Issued e-Medical Card upon 3 months of service
• Tele-consult available upon 3 months of service

Roles & Responsibilities:

• Provide administrative support for programme registrations, referrals, and related service initiatives.
• Review, verify, and process online registrations and applications received through the organisation’s online portal, including following up on incomplete submissions.
• Coordinate with external service providers and stakeholders on enquiries, requests, case updates, appointment arrangements, and other administrative matters.
• Respond to enquiries from members of the public via email, phone, or other communication channels, providing timely and accurate information.
• Perform data entry, maintain accurate records, and monitor case progress to ensure service standards and timelines are met.
• Prepare reports, update spreadsheets, and maintain documentation to support programme operations.
• Liaise with internal and external stakeholders to facilitate the smooth administration of programmes and services.
• Assist in coordinating programme activities, events, and engagement initiatives as required.
• Provide administrative and operational support to the team on ad hoc projects and assignments.
• Support frontline customer service operations when required, including attending to visitors, managing enquiries, and directing clients to the appropriate services.
• Carry out other administrative duties and responsibilities as assigned by the reporting manager.

Key Requirements:

• Diploma in any discipline with relevant experience in project management related to systems development.
• Proficient in Microsoft Office Suite (Word, Excel, Powerpoint) and ability to work with multiple IT systems.
• Organised with good time management skills.
• Ability to handle sensitive information with confidentiality.
• Passionate about service the community.

Interested candidates may apply directly with an updated resume. Only shortlisted candidates will be notified. Information provided in this advertisement is for recruitment purposes only.
 
By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application. Privacy Policy 
 
Cornerstone Global Partners (EA License Number: 19C9859) is an affirmative equal-opportunity employer and recruitment firm. We evaluate qualified applicants without regard to race, colour, religion, creed, gender, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.

Consultant Name: Sharica Tan
EA Registration Number: R23113276
Cornerstone Global Partners Pte Ltd (EA License: 19C9859)

Know someone who would be a great fit for this role? Refer them to us and get rewarded.

JO ID: #10251