Application & Programme Support Officer

About the job

Headcount Needed: 1 pax

Salaries & Benefits:

• Up to $4,500.00 per month
• Comprehensive insurance coverage
• Issued e-Medical Card upon 3 months of service
• Tele-consult available upon 3 months of service

Roles & Responsibilities:

Application Processing & Evaluation:

• Review and assess submitted applications to ensure completeness and compliance with eligibility criteria. 
• Coordinate with relevant teams to clarify application details and seek additional information when required. 
• Maintain accurate records of application statuses, decisions, and supporting documentation. 

Administrative & Process Support:

• Manage the application workflow, including data entry, tracking, and document management. 
• Assist in the preparation of reports, summaries, and analysis related to application trends and outcomes. 
• Support the implementation of improvements to streamline the application review process. 

Stakeholder Communication & Engagement:

• Respond to inquiries from applicants, providing guidance on submission requirements and timelines. 
• Liaise with internal teams and external stakeholders to facilitate the evaluation process. 
• Assist in coordinating briefing sessions or workshops to guide stakeholders through the application process.
• Build and maintain strong relationships with a diverse range of stakeholders, including arts and heritage organisations, community groups, and event organisers.
• Provide one-on-one consultations to help applicants understand the scheme’s guidelines and tailor their proposals accordingly. 
• Review draft applications and offer constructive feedback to improve alignment with the scheme’s objectives and eligibility requirements. 
• Develop resources such as application guides, FAQs, and best practice examples to support applicants. 

Evaluation and Feedback: 

• Analyse trends in application rejections to identify common challenges faced by applicants.
• Provide feedback to refine eligibility criteria, guidelines, and communication strategies based on applicant experiences. 

Process Improvement: 

• Collaborate with internal teams to streamline application processes and develop tools that support a smoother applicant journey.
• Contribute to the continuous improvement of stakeholder management practices by identifying opportunities to enhance engagement and support.

Key Requirements:

• Bachelor’s degree in Community Engagement, Arts Management, Communications, or a related field. 
• Minimum of 5 years of experience in community engagement, partnership management, or outreach roles. 
• Experience in outreach, engagement, or programme coordination is preferred. 
• Strong organisational skills with the ability to manage multiple stakeholders and logistics. 
• Excellent communication and interpersonal skills to engage with diverse audiences. 
• Proficiency in Microsoft Office and familiarity with digital engagement tools. 
• Strong understanding of working with community organisations and experience in public engagement initiatives an advantage 
• Practical experience in planning and executing community events or group activities preferred.
   

If you believe you fit the requirements for the role, please submit your application below or drop us an email directly quoting the job title.

Due to an anticipated high volume of applicants, we regret that only shortlisted candidates will be notified. The information provided is for recruitment purposes only.

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Cornerstone Global Partners is an equal-opportunity employer. Qualified applicants will be considered without regard to race, colour, religion, creed, gender, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.

Consultant Name: Sharica Tan
EA Registration Number: R23113276
Cornerstone Global Partners Pte Ltd (EA License: 19C9859)

JO ID: #8673