Applications & Programme Support Officer

About the job

Headcount Needed: 1 Pax | Full Time

Company Background:
Our client develops policies and initiatives across arts, culture, sports, youth and community development, strengthening social capital, community bonds and Singapore’s sense of identity.

Salary & Benefits:

• Up to $4,960.00 per month
• Comprehensive insurance coverage
• Issued e-Medical Card upon 3 months of service
• Tele-consult available upon 3 months of service

Roles & Responsibilities:
1. Application Processing & Evaluation

• Review and assess submitted applications to ensure completeness and compliance with eligibility criteria.
• Coordinate with relevant teams to clarify application details and seek additional information when required.
• Maintain accurate records of application statuses, decisions and supporting documentation.

2. Administrative & Process Support

• Manage the application workflow, including data entry, tracking and document management.
• Assist in the preparation of reports, summaries and analysis related to application trends and outcomes.
• Support the implementation of improvements to streamline the application review process.

3. Stakeholder Communication & Engagement

• Respond to enquiries from applicants, providing guidance on submission requirements and timelines.
• Liaise with internal teams and external stakeholders to facilitate the evaluation process.
• Assist in coordinating briefing sessions or workshops to guide stakeholders through the application process.
• Build and maintain strong relationships with a diverse range of stakeholders, including arts and heritage organisations, community groups and event organisers.
• Provide one-on-one consultations to help applicants understand the scheme’s guidelines and tailor their proposals accordingly.
• Review draft applications and offer constructive feedback to improve alignment with the scheme’s objectives and eligibility requirements.
• Develop resources such as application guides, FAQs and best practice examples to support applicants.

4. Evaluation & Feedback

• Analyse trends in application rejections to identify common challenges faced by applicants.
• Provide feedback to refine eligibility criteria, guidelines and communication strategies based on applicant experiences.

5. Process Improvement

• Collaborate with internal teams to streamline application processes and develop tools that support a smoother applicant journey.
• Contribute to the continuous improvement of stakeholder management practices by identifying opportunities to enhance engagement and support.

Key Requirements:

• Bachelor’s degree in Community Engagement, Arts Management, Communications, or a related field.
• Minimum of 5 years of experience in community engagement, partnership management, or outreach roles.
• Experience in outreach, engagement, or programme coordination is preferred.
• Strong organisational skills with the ability to manage multiple stakeholders and logistics.
• Excellent communication and interpersonal skills to engage with diverse audiences.
• Proficiency in Microsoft Office and familiarity with digital engagement tools.
• Strong understanding of working with community organisations and experience in public engagement initiatives is an advantage.
• Practical experience in planning and executing community events or group activities is preferred.

Interested candidates may apply directly with an updated resume. Only shortlisted candidates will be notified. Information provided in this advertisement is for recruitment purposes only.

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Cornerstone Global Partners (EA License Number: 19C9859) is an affirmative equal-opportunity employer and recruitment firm. We evaluate qualified applicants without regard to race, colour, religion, creed, gender, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.

Consultant Name: Sharica Tan
EA Registration Number: R23113276
Cornerstone Global Partners Pte Ltd (EA License: 19C9859)

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JO ID: #10629