Assistant Manager (Healthcare Programme)

About the job

Headcount Needed: 1 pax

Salary & Benefits:

• $17.00 per hour
• Comprehensive insurance coverage
• Issued e-Medical Card upon 3 months of service
• Tele-consult available upon 3 months of service

Roles & Responsibilities:

• Support the management of the programme’s participant cohort, including tracking enrolment, participation status, and programme reward milestones 
• Maintain accurate records of participant onboarding, progress, and engagement 
• Manage and resolve escalated enquiries from programme participants and clinical partners regarding application processes, rewards, and other programme-related matters 
• Coordinate logistics related to programme activities (recruitment and implementation), pilot touchpoints, and follow-ups 
• Provide first-line support for the digital platform and troubleshooting assistance to users 
• Serve as the liaison between the programme partners, effectively triaging and routing programme-related enquiries to appropriate stakeholders 
• Support all administrative documentation related to the programme 
• Ability to support execution of basic marketing initiatives, preparation of participant communications (e.g. emails, messages, reminders) and track engagement metrics 
• Support ad-hoc operational tasks to ensure smooth day-to-day running of the programme

Key Requirements:

• Diploma or Bachelor in Public Health, Business Administration, Health Sciences, Marketing, Communications, or related field 
• Minimum 3 years of experience in operations, project coordination and/or customer/client facing roles 
• Strong organisational and coordination skills, with ability to manage multiple workstreams (implementation logistics and participant cohort management) concurrently 
• Good written and verbal communication skills, especially in responding to participant queries 
• Good digital literacy and an aptitude in learning new technologies
• Strong competency in Microsoft Office applications, particularly Excel and PowerPoint 
• Exposure to marketing and ops tools such as Canva and FormSG, etc. 
• Ability to work both independently and collaboratively in a team environment
• Experience supporting digital platforms, programmes, or pilots will be an advantage 
• Familiarity with health applications, wearable devices, or digital onboarding processes 
• Prior exposure to health, public sector, or service operations environments is a plus but not mandatory

If you believe you fit the requirements for the role, please submit your application below or drop us an email directly quoting the job title.

Due to an anticipated high volume of applicants, we regret that only shortlisted candidates will be notified. The information provided is for recruitment purposes only.

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Cornerstone Global Partners is an equal-opportunity employer. Qualified applicants will be considered without regard to race, colour, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.

Consultant Name : Go Ai Wei 
EA Registration Number: R1440661
Cornerstone Global Partners Pte Ltd (EA License: 19C9859)

JO ID: #8518