Assistant Manager/Manager, Community Engagement (Content)

You will regularly engage with internal and external stakeholders to draft original content and optimise existing content, as part of our Client's community engagement efforts. Other projects include the drafting of digital publications and thought leadership articles for features that can be published by our Client's or international organisations as well as community outreach initiatives. 

– Comprehend and reinterpret technical content into engaging narratives for a diversity of target audiences including global digital government leaders, product managers, software engineers, and public officers.
– Understand SEO best practices well and draft content that are SEO-friendly.
– Plan content strategy and write for a variety of digital channels and platforms
– Develop content templates and draft layout plans/formats for published content to improve the reading experience of our target audience.
– Excellent stakeholder management skills when engaging and collaborating with different stakeholders such as product teams, designers, and corporate marketing teams for content creation.
– Have an open mindset towards receiving feedback and agility in incorporating them within tight timelines.
– Proactive in researching and staying abreast of industry trends in order to bring in fresh content ideas.
 

2. Engagement:

You will work closely with the Community Engagement Team to provide support for community engagement initiatives (i.e. events planning and management, marketing, and content curation, etc) as part of  the Client's community engagement efforts.

– Facilitate preparation of Community engagement events, which include events logistics and marketing.
– Run Community engagement events independently.
– Manage stakeholders to co-curate content for Community initiatives.
– Compose promotional materials to broadcast Community initiatives through various channels such as electronic mailers, social media, etc.
– Maintain Community membership database and perform regular data analysis.
– Support with other Community initiatives, beyond events.