Executive

About the job

Headcount Needed: 2 Pax | Full-time

About the Company: 
Our client develops and regulates Singapore’s land transport system, including MRT networks, expressways, bus services, cycling paths and park connectors.

Salary and Benefits:

• $2,760.00 per month
• Comprehensive insurance coverage
• Issued e-Medical Card upon 3 months of service
• Tele-consult available upon 3 months of service

Roles & Responsibilities:
1. Customer Service & Operations

• Manage customer enquiries and feedback, ensuring prompt, accurate and professional responses.
• Support the transition and operational delivery of a mission-critical system.

2. System Support & Testing

• Support system implementation, enhancements and operational improvements.
• Conduct User Acceptance Testing (UAT), system verification and validation to ensure system readiness.
• Coordinate the investigation and resolution of system and operational issues with relevant stakeholders.

3. Audit & Operational Support

• Support system and operational audit activities by maintaining documentation and coordinating audit requirements.
• Assist with other operational support activities to ensure effective service delivery.

Key Requirements:

• A tertiary qualification in any discipline.
• At least 1–2 years of relevant experience in feedback management, service delivery, system implementation/testing or operations.
• Excellent written and verbal communication skills.
• Strong analytical and problem-solving skills.
• Experience in UAT, system implementation and/or audit support would be advantageous.
• Self-motivated, resilient, meticulous and attentive to detail.

Interested candidates may apply directly with an updated resume. Only shortlisted candidates will be notified. Information provided in this advertisement is for recruitment purposes only.

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Cornerstone Global Partners (EA License Number: 19C9859) is an affirmative equal-opportunity employer and recruitment firm. We evaluate qualified applicants without regard to race, colour, religion, creed, gender, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.

Consultant Name : Go Ai Wei
EA Registration Number: R1440661
Cornerstone Global Partners Pte Ltd (EA License: 19C9859)

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Job ID: #10625 & 10626