Job description
Job Requirements:
Job Descriptions:
- Diploma and above
- Ability to communicate effectively in English (written / spoken)
- Able to speak in Mandarin is a bonus
- Experience is customer service is a plus
Job Descriptions:
- Handles feedback pertaining to Vocational Licencing Matters (outbound calls and emails)
- Comfortable in speaking to members of public and also provide written responses as necessary
- To work closely with both internal and external stakeholders to resolve feedback
- Follows guideline on feedback handling