Feedback Management Officer

Posted 17 March 2023
Salary $2,250.00 per month
Job type Temp
ContactIan Tham

Job description

Job Requirements:
  • Diploma and above
  • Ability to communicate effectively in English (written / spoken)
  • Able to speak in Mandarin is a bonus
  • Experience is customer service is a plus

Job Descriptions:
  • Handles feedback pertaining to Vocational Licencing Matters (outbound calls and emails)
  • Comfortable in speaking to members of public and also provide written responses as necessary
  • To work closely with both internal and external stakeholders to resolve feedback
  • Follows guideline on feedback handling