Management Suuport/Executive Officer (CXD)
CGP Personnel
About the job
Company Background:
Salary & Benefits:
- Up to $3,160.00 per month
- Comprehensive insurance coverage
- Issued e-Medical Card upon 3 months of service
- Tele-consult available upon 3 months of service
Roles & Responsibilities:
- Develop and execute service campaign initiatives, including communication materials, activations and workshops
- Coordinate with vendors to give design direction for campaign collaterals that effectively communicate key messages
- Support the coordination for survey fieldwork and consolidation of customer feedback.
- Support research analysis, insights synthesis, and presentation of customer experience findings.
- Provide administrative support for meetings and service improvement forums, including agenda preparation, meeting logistics, and minute-taking.
- Human evaluation & Quality Audit: Support evaluation of AI outputs, including assessing accuracy, tone, and policy alignment, and identifying areas for improvement.
- Strong organisation and coordination skills, with good attention to detail and ability to manage multiple timelines and follow-ups
- Strong written and verbal communication skills, including the ability to draft clear emails, meeting notes, summaries and simple communication material
- Ability to support project administration, including scheduling meetings, preparing logistics, tracking follow-ups, maintaining project records and documenting key decisions.
- Experience in developing marketing campaigns and/or communication collaterals
- Comfortable working with customer feedback, survey data or research inputs, including data collation, basic analysis, synthesis of key themes and presentation of findings.
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
- Proficient in Digital Design tools (Canva, Adobe Suite, CapCut)
- Experience or interest in customer experience, service design, design thinking or service improvement work.
- Experience or interest in the social sector
- Experience in facilitating workshops
- Proficiency in using AI tools to support drafting, research, data synthesis or productivity would be a bonus.
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Cornerstone Global Partners (EA License Number: 19C9859) is an affirmative equal-opportunity employer and recruitment firm. We evaluate qualified applicants without regard to race, colour, religion, creed, gender, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.
EA Registration Number: R23113276
Cornerstone Global Partners Pte Ltd (EA License: 19C9859)
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Job ID: #10068


