Manager

About the job

Headcount Needed: 1 Pax | Full-time 

About the Company:

Salary & Benefits:

•  Up to $7,000.00 per month
• Comprehensive insurance coverage
• Issued e-Medical Card upon 3 months of service
• Tele-consult available upon 3 months of service

Roles & Responsibilities:

• Review existing documentation, system architecture and business workflows.
• Gather, analyse and document user stories, business requirements and technical specifications.

• Support project management activities, including monitoring project progress, tracking milestones, and coordinating changes to project scope and schedules.

• Assist in conducting requirements gathering workshops and User Acceptance Testing (UAT) sessions with stakeholders.

• Support daily operations by managing production issues, service requests, operational incidents and escalations.
• Coordinate with relevant stakeholders to resolve issues and ensure smooth business operations.

• Monitor vendor performance and issue resolution against agreed service levels.
• Identify and recommend process improvements to enhance operational efficiency and service delivery.

• Perform any other ad-hoc duties and assignments as required.

Key Requirements:

• Degree in Computer Science, Infocomm Technology, or related field.
• Minimum 4 years of experience in project management and business analysis role, preferably in the implementation and maintenance of IT systems with multiple interfaces to external entities.
• Project Management Professional (PMP) certification and Certified Business Analysis Professional (CBAP) or similar certification will have added advantage.
• Strong project management skills to oversee the implementation, including requirement gathering, testing coordination, and rollout preparation.
• Proficiency in business analysis techniques to gather, document, and track functional, interface, and data requirements, as well as to support system configuration and optimization.
• Excellent communication and interpersonal skills to effectively collaborate with stakeholders, facilitate communication, and provide regular updates on issue resolution progress.
• Familiarity with agile development methodology for managing the implementation and testing activities.
• Experience in managing issue reporting channels, tracking issue resolution, and ensuring compliance with service level agreements.
• Experience in supporting system configuration and optimization, particularly in the context of business analysis activities.
• Positive work attitude, motivated team player and committed to delivering quality work.

Interested candidates may apply directly with an updated resume. Only shortlisted candidates will be notified. Information provided in this advertisement is for recruitment purposes only.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application. Privacy Policy

Cornerstone Global Partners (EA License Number: 19C9859) is an affirmative equal-opportunity employer and recruitment firm. We evaluate qualified applicants without regard to race, colour, religion, creed, gender, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. 

Consultant Name :  Eugene Then
EA Registration Number: R22104742
Cornerstone Global Partners Pte Ltd (EA License: 19C9859)

Know someone who would be a great fit for this role? Refer them to us and get rewarded.

Job ID: #10604