People and Ops Lead

About the job

 Headcount Needed: 1 Pax (Full Time)

Salaries and Benefits:

• Up to $10,640.00 per month
• Comprehensive insurance coverage
• Issued e-Medical Card upon 3 months of service
• Tele-consult available upon 3 months of service

Roles & Responsibilities:

• Drive end-to-end recruitment for Singpass roles across product, engineering, design, ops, and other functions.
• Partner with hiring managers to define clear role expectations, and hiring criteria aligned with GovTech’s hiring framework.
• Ensure interview processes are structured, and consistent with GovTech’s hiring standards.
• Improve candidate experience while maintaining a rigorous and high-signal hiring process.
• Track hiring pipeline metrics, e.g. time-to-hire, candidate quality, interview signal reliability.
• Build and maintain strong talent pipelines for critical roles.

• Standardise and streamline interview workflows across Singpass teams.
• Ensure interviewers are properly calibrated and trained.
• Improve hiring operations through better tooling, process clarity, and coordination.
• Work closely with GovTech central HR teams to ensure hiring practices remain aligned with organisational policies and frameworks.

• Coordinate onboarding to ensure new hires are set up for success from day one.
• Identify capability gaps and support leadership in prioritising hiring needs.

• Track org health indicators such as attrition, hiring quality, and capability coverage.
• Support leadership in gathering and interpreting team feedback (e.g. pulse surveys).

• Strong experience in technical recruitment or talent acquisition, preferably for tech roles.
• Ability to run structured hiring processes and maintain high interview standards.
• Strong operational skills, with the ability to design and improve processes.
• Comfortable partnering with product and technical leaders, as well as central HR teams.
• Strong judgement in evaluating candidates and interpreting hiring signals.
• Good organisational skills and the ability to manage multiple pieces of work at the same time

If you believe you fit the requirements for the role, please submit your application below or drop us an email directly quoting the job title.

Due to an anticipated high volume of applicants, we regret that only shortlisted candidates will be notified. The information provided is for recruitment purposes only.

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Cornerstone Global Partners (EA Licence Number: 19C9859) is an affirmative equal-opportunity employer and recruitment firm. We evaluate qualified applicants without regard to race, colour, religion, creed, gender, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class

Consultant Name : Ian Tham
EA Registration Number: R22104884
Cornerstone Global Partners Pte Ltd (EA License: 19C9859)

Job ID: #8447