Senior Executive / Assistant Manager (RCO/MEC)

About the job

Headcount Needed: 2 pax | Full Time

Company Background:
Our client administers Singapore’s family justice system, resolving family and domestic disputes and overseeing matters such as divorce, custody, maintenance and protection orders.

Salary and Benefits:

• Up to $3,540.00 per month
• Comprehensive insurance coverage
• Issued e-Medical Card upon 3 months of service
• Tele-consult available upon 3 months of service

Roles & Responsibilities:

• Support operational proceedings, including scheduling, event coordination and administrative activities.
• Perform front-line customer service and case administration duties, including document verification and application processing.
• Coordinate meetings, hearings, case conferences and other operational events.
• Maintain case records, databases and operational systems.

• Provide professional assistance on processes, enquiries and service-related matters.
• Handle operational and system-related enquiries from internal and external stakeholders.
• Coordinate with relevant stakeholders to support effective case administration and service delivery.

• Participate in initiatives to improve operational processes, workflows and service delivery.
• Support the review of standard operating procedures, digitalisation and continuous improvement projects.

• Perform front-line customer service duties and rostered operational duties based on business requirements.

Key Requirements:

• At least 3 years of relevant working experience.
• Strong communication (written and verbal) and interpersonal skills.
• Service-oriented with the ability to engage professionally with diverse stakeholders.
• Organised, meticulous and able to manage competing priorities effectively.
• Adaptable and resilient in a dynamic and fast-paced work environment.
• Comfortable using digital systems and technology to support operational work.
• Sound judgement when handling sensitive and confidential information.
• Able to work independently as well as collaboratively within and across teams.
• Experience in public sector operations, legal/social service administration, customer service, or case management would be an added advantage.

Interested candidates may apply directly with an updated resume. Only shortlisted candidates will be notified. Information provided in this advertisement is for recruitment purposes only.
 
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Cornerstone Global Partners (EA License Number: 19C9859) is an affirmative equal-opportunity employer and recruitment firm. We evaluate qualified applicants without regard to race, colour, religion, creed, gender, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.

Consultant Name: Sharica Tan
EA Registration Number: R23113276
Cornerstone Global Partners Pte Ltd (EA License: 19C9859)

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JO ID: #10495 & 10496