Temp Executive, Customer Operations (Common Processing)

About the job

Salaries & Benefits:

• Up to $2,200 per month.
• Comprehensive insurance coverage.
• Issued e-Medical Card upon 3 months of service.
• Tele-consult available upon 3 months of service.

Roles & Responsibilities:

• Handle enquiries (calls and emails) from the employers and MWs, including escalations from our client.
•  Assist to e-route FormSG and CRM cases to relevant team
• Review and tabulate PWM consent forms received from the companies’ submission.
• Manage PWM consent mailbox and replies.
• Follow up on clarifications and queries from MWs and employers on the PWM requirement.
• Collate necessary statistics for reporting on status of the compliance checks done.
• Handling of returned mails for letters sent out by CPG team
• Manage the queries and process appeals against insufficient quota/ local workforce discrepancy due to LQS revision.

Key Requirements:

• Possess positive work attitude
• Possess good communication (verbal & written) and customer service skills
• Must be computer literate and know MS Office
• Able to work with minimum supervision
• Experience in admin or data entry experience is preferred
• Only Singaporeans may apply

If you believe you fit the requirements for the role, please submit your application below or drop us an email directly quoting the job title.

Due to an anticipated high volume of applicants, we regret that only shortlisted candidates will be notified. The information provided is for recruitment purposes only.

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Cornerstone Global Partners is an equal-opportunity employer. Qualified applicants will be considered without regard to race, colour, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.

Chenlu Xu
EA Registration Number: R23116710
Cornerstone Global Partners Pte Ltd (EA License: 19C9859)