Temp Admin Assistant, FMMD
CGP Personnel
About the job
Job Requirements:
– Proficient in Microsoft Office
– Proficient in English and 1 other language
Job Description:
– Manning Client’s Helpline for Migrant Domestic Workers (MDWs) in distress to call and seek help for employment-related or well-being issues.
– Adhere to the SOP for handling of calls to the helpline, i.e. triaging of cases, escalate calls to relevant departments/parties, follow-up on escalated cases.
– Update daily call logs, retrieve information when required and maintain stats related to calls /escalation.